1. What is Mobile Banking and Who are all eligible for mobile banking ?
With Mobile Banking at CUB, you can use your Java enabled phone to view your account balance, transfer money, View Mini Statement, Stop Payment, Revocation and many more. All individuals and sole proprietors having operative account with CUB are eligible to apply for mobile banking. However bank reserve the right to offer the same .
2. Does my mobile phone support J2ME Mobile Banking?
Please refer to your phone manual or manufacturer's website to verify if your handset is a Java enabled one.
In case you do not know your handset model, please check the phone manual provided with the same. The handset model/number may be printed beneath the battery inside the handset.
Currently, CUB Mobile Banking is not supported on Blackberry, Windows Mobile and Apple iPhone.
3. How do I know if my wireless device has Internet access?
Contact your wireless service provider to confirm that your wireless device has Internet access. Your wireless service provider may charge a fee for it's services, so ask for details on fees and charges.
4. What activities can I perform with Mobile Banking?
Primarily, the customer can transfer funds up to the limit of Rs 50,000 per day as per RBI norms and the following services are also available in the module.
Enquiries: Account Balance Enquiry, FD Balance , Mini Statement, Issued Cheque Status Enquiry, Loan Services and Funds transfer limit enquiry services are available.
Transaction: The user can effect funds transfer between his own Accounts, to Other CUB Accts, and to Other Bank Accounts through NEFT.
Services: The user can Request for Cheque Book,Stop Payment of Cheque,Account Statement and Revocation of Stopped Cheque.
Miscellaneous Services: The customer can change MPIN / Application Password can add/view/delete beneficiary account details
Settings: The customer can any time update his linked accounts/beneficiary account details. Whenever a new version of the application is released by the Bank, the same may be upgraded to the mobile. If the user wishes to remove the application from his mobile, the provision to deactivate the same is also made available.