The terms and conditions under which the ATM card
has been issued and which were accepted by you by signing on the
reverse of the application form is reproduced here for your guidance.
Bank means: City Union Bank Ltd.,
Card means: ATM card issued to customer.
Card holder means: Customer who has been issued ATM
Card.
CUB-ATM means: ATMs installed by City Union bank
Ltd.
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The Card is the property of the Bank and shall
be returned unconditionally and immediately to the Bankupon
request by the Bank.
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The Bank reserves the right to cancel the card
and stop its operations unilaterally without assigning any reason
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The Card is non-transferable.
The Card Holder is initially allotted a computer
generated 4 digit PIN (Personal Identification Number) which will be in
a secured and sealed envelope. The Card Holder is advised in his own
interest to change this PIN to any other four digit number of his/her
choice. For this purpose, he/she may use the PIN change option
available at the CUB-ATMs. While selecting a PIN, the card holder is
advised, in their own interest, to avoid a PIN which can be easily
associated with him/her (eg. Telephone number, date of birth, Vehicle
number etc.). Besides, the selected PIN value should not comprise:
A sequence from the associated account numbers
String of the same number . Historically significant
dates
Please remember that an unauthorised person can
access the ATM services on card holder's account if he gains the card
and the PIN. The Card, therefore, should remain in Card Holder's
possession and should not be handed over to anyone else. Similarly the
PIN should never be made available to anyone else. The Card is issued
on the condition that the Bank bears no liability for the unauthorised
use of the Card. This responsibility is fully that of the Card Holder.
The Card Holder should immediately notify ATM branch
from where he/she has obtained the card, if the card is lost/stolen or
the PI N is forgotten or accidentally divulged. The Card Holder should
also forward a copy of the FIR lodged with the police station concerned
in case the card has been stolen/ misplaced/ not traceable.
Any financial loss arising out of unauthorised use
of the Card till such time the Bank records the notice of loss of Card
will be to the Card Holder's account.
Fresh card will be issued in replacement of lost/
damaged card at a fee.
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(e)
Debit to customer's account |
The Bank has the express authority to debit the
designated account of the card holder for all withdrawals /transfers
effected using the Card as evidenced by Bank's records which will be
conclusive and binding on the Card Holder.
The Card Holder expressly authorises the Bank to
debit the designated account with service charges from time to time.
The transaction record generated by the ATM will be
conclusive and binding unless found to be otherwise on verification and
corrected by the Bank. The verified and corrected amount will be
binding on the Card Holder.
The Card Holder wishing to close the designated
account or surrender the ATM facility will give the Bank 10 working
days notice in writing and surrender the Card along with the notice
The Card is valid till the last day of the month of
the year printed on the Card. Please note that if the Card is used
after expiry, it will be captured by the ATM.
The ATM service is for withdrawing cash against the
balance that is already available in your account. It is therefore the
Card Holders obligation to maintain sufficient balance in the
designated account to meet cash withdrawals and service charges.
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Where the ATM is not running on-line, the
transactions in the ATM will be accounted for on the same day or next
working day.
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The Bank at its absolute discretion may amend the
Terms and Conditions governing ATM services. Card Holders will be
notified of such changes.
