:::::City Union Bank is now available on WHATSAPP. Send a message ''HI''to 04471225000 to know more.:::::Introduced Mobile banking for Corporate Customer.To download ''CUB Corp'' app visit https://bit.ly/2XBzEsF.:::::Dear Customer, Now DigitalSignature feature in our corporate Netbanking is browser independent and you can do transactions in Windows, Macbook and android Mobile.::::During ourdaily End of Day activities at midnight, there may be some interruption in financial transactions. Regret for inconvenience.::::Corporate netbanking users are requested to have multiple level ofapprovers to complete your netbanking transactions. Contact our customercare for more details 044-71225000.Kindly ignore if already have.:::::We have enabled Bulk NEFT option for Corporate Net banking customers those who registered Digital Signature.            COVID-19 Precatutions: "Wear Mask, Wash Hands with Soap / Sanitizer Frequently and Keep Social Distancing". Stay Home Stay Safe     Dear Customer, We have launched Video KYC facility for New customers to open savings account at the convenience of their home. We would be glad to serve your Family & Friends who may wish to start banking with CUB. Click here to download 'CUB Easy'                 Dear Customer, Online ASBA is enabled in our Net/Mobile Banking.                 Dear Customer, You can now submit Form 15G/H online through Net/Mobile banking.                City Union Bank, Employees & Board Members together made a humble contribution of Rs 2 Crs to support the Governments in the fight to eradicate Corona Virus pandemic: Rs 1 Cr to @PMcares & Rs 1 Cr to TN CM relief fund                

positive pay

Important notification related to “Positive Pay” for your Cheque Payments


What is Positive Pay?

To enhance the security of cheque transactions, RBI has announced introduction of “PositivePay System” for Cheques effective 1 January 2021. Positive pay is a process of reconfirming key details of large value cheques. To facilitate this for our customers, we have made provisions in our Net Banking and Mobile app. Under this process, the issuer of the cheque submits electronically, certain minimum details of that cheque (like date, name of the beneficiary / payee, amount, etc.) to the drawee bank, details of which are cross checked with the presented cheque by the system.


To access the RBI circular related to Positive Pay System (PPS), please click here


Where to provide Information?

Customers must ensure that the details are provided proactively, immediately on issuance of cheques of value above Rs. 5,00,000/- (₹ 5 Lakhs) to ensure hassle free clearing.


At City Union Bank, you can submit the Cheque details for Positive Pay through any one of the following Channels:

  1. Internet Banking

  2. Mobile Banking

The confirmation of successful or unsuccessful update on PPS is provided by NPCI and information of the same will be shared with the customer accordingly.


What Information is needed for Positive Pay?

The following details need to be provided on the above said channels:

  • Payee Name: The name of the person in whose name the cheque has been issued

  • Cheque Amount: Greater than or equal to Rs. 5,00,000/- (Rupees Five Lakhs) only

  • Cheque Number

  • Cheque Date


How do I provide the information on Internet/Mobile Banking?



Step 1>>>> login to CUB Netbanking

Step 2>>>> Select “Service Request”>>>> Create>>>> “Positive Pay Services” Option


Mobile Banking

Step 1>>>> login to CUB MobileBanking

Step 2>>>> Select “Service Request” >>>> “Positive Pay Services” Option


Please Note:

  1. In case of incorrect information

At all times customers are requested to ensure correct spelling of payee’s name and the exact amount of the cheque including decimals to the Bank for successful positive pay confirmation. Bank will not be responsible for any incorrect information provided by a customer.

  1. In case no data is uploaded

If no data is uploaded under PPS, the cheques issued by a customer will be cleared in a normal mode and customer will be solely responsible for any mismatch in details and will not be able to raise any dispute over any undue clearance or return and bank will not be liable for any such development


PPS system is an additional tool for validation of cheques. All other parameters with respect to validation of Cheques remain unchanged.


For any further clarification, please feel free to call 044-71225000 or write back to us on customercare@cityunionbank.com or visit our nearest branch