:::::City Union Bank is now available on WHATSAPP. Send a message ''HI''to 04471225000 to know more.:::::Introduced Mobile banking for Corporate Customer.To download ''CUB Corp'' app visit https://bit.ly/2XBzEsF.:::::Dear Customer, Now DigitalSignature feature in our corporate Netbanking is browser independent and you can do transactions in Windows, Macbook and android Mobile.::::During ourdaily End of Day activities at midnight, there may be some interruption in financial transactions. Regret for inconvenience.::::Corporate netbanking users are requested to have multiple level ofapprovers to complete your netbanking transactions. Contact our customercare for more details 044-71225000.Kindly ignore if already have.:::::We have enabled Bulk NEFT option for Corporate Net banking customers those who registered Digital Signature.            COVID-19 Precatutions: "Wear Mask, Wash Hands with Soap / Sanitizer Frequently and Keep Social Distancing". Stay Home Stay Safe     Dear Customer, We have launched Video KYC facility for New customers to open savings account at the convenience of their home. We would be glad to serve your Family & Friends who may wish to start banking with CUB. Click here to download 'CUB Easy'                 Dear Customer, Online ASBA is enabled in our Net/Mobile Banking.                 Dear Customer, You can now submit Form 15G/H online through Net/Mobile banking.                City Union Bank, Employees & Board Members together made a humble contribution of Rs 2 Crs to support the Governments in the fight to eradicate Corona Virus pandemic: Rs 1 Cr to @PMcares & Rs 1 Cr to TN CM relief fund                


CUB aims to offer best in class service to our customers. However if you feel that our service delivery at any point is not satisfactory, kindly register your grievance for a suitable action through our Grievance Redressal process as follows;

Click here to know the current status of your complaint

Level I:
In case you are not satisfied the expected level of service delivery from us, please contact the customer service center (044-7122 5000) or register here by providing complete details of your complaint with your name and account number.
Level II:
If you are still not satisfied with the response provided to you at level I, please escalate your grievance to our Grievance Officer quoting the reference number. Please click here to get the contact details of our Grievance Officer.
Level III:
In the event of not being satisfied with the response at Level II, please escalate your grievance to the Principal Officer for Complaint and Redressal with the details. This will be Final level of escalation within our system. Please click here to get the contact details of Principal Officer for Complaint and Redressal.
If the reply from Principal Officer for Complaint and Redressal fails to address your grievance, you may write to the BankingOmbudsman.