Service Charges (applicable with effect from April 1 2019)

The revision is applicable from April 1 2019. The charges are exclusive of GST. Applicable GST will be collected separately as per the rates in force. Further any modification in the tax laws including GST will be collected separately from the customer.

1 Minimum monthly average balance requirement and monthly maintenance charges in SB accounts

1.1 Where debit card has been issued to an account holder

1.2 Where no debit card has been issued to an account holder

1.2.1 Maintenance charges per month in non- debit card accounts but with cheque book

1.2.2 Maintenance charges per month in non- debit card accounts without cheque book

The month for reckoning is calendar month.

There are exemptions from maintenance charge to the following categories of SB accounts

• Newly opened accounts for the respective quarter
• Accounts in newly opened branches of less than one year old
• Accounts in centres where we do not have ATM
• Staff accounts
• Student accounts
• Young India and Junior India accounts
• CUB Janatha savings accounts (No frills accounts) (now called basic savings account)
• Accounts with CUB card holders
• NRI accounts
• Salary accounts

2 Minimum monthly average balance requirement and monthly maintenance charges in current accounts (other than classic plus current accounts)

3 Minimum monthly average balance requirement and monthly maintenance charges in classic plus current accounts

Minimum average balance requirement in classic plus account is Rs.1.00 Lakh. If average balance falls short of Rs100000, monthly charges will be levied at the higher of the amounts shown below or cash handling charges for the month

4 Cash transactions in current accounts (including overdraft facility against FDs and classic plus current accounts)

In classic plus accounts cash handling charges will be recovered upfront as for normal current accounts. To encourage Bulk Note Acceptor (BNA) use, above charges will be given 20% discount

5. Cash transactions in CCOD accounts (excluding overdraft facility against FDs and classic plus current accounts)

6 Cash transactions in savings accounts

Cash remitted in SB accounts up to Rs.1.00 Lakh in a month is free of charge. If cash remitted in a month exceeds Rs.1.00 Lakh in an account, charges at Rs.1.50 per Rs.1000.00 will be collected for the amount exceeding Rs.1.00 Lakh.

7 Cash handling charges- late receipts

Additional 25% charge to what is applicable will be levied if cash is remitted after 3.30 pm. The cut off time of 3.30 pm will be suitably modified in respect of branches which open before 10.00 am or later than 10.00 am. It will be suitably displayed in respective branches.

8 Locker rent

Locker rent is based on location of a branch where locker facility is availed. Branches are categorised into the following five categories

• Metro 1
• Metro 2
• Urban
• Semi Urban and
• Rural

From new locker hirers locker rent will be recovered up to March end. Subsequently, locker hirers need to pay the annual rent within 3 months after the beginning of the financial year (i.e before June end). In case of delay there will be late payment penalty at 10% per quarter (or part thereof). For example rent remitted in November will attract 2 quarter penalty of 20%.

9 Cheque book issue charges

9. a Savings Bank account

9.b Current accounts

9.c CC OD customers

10 Transaction charges

While there will be no transaction charges in SB accounts and Classic Plus accounts, the same in CA and CCOD account is given below.

The transaction charge above the free limit will be at Rs.12.50 per transaction. The charges will be recovered at quarterly interval. While counting the number of transactions, we will exclude transactions done through alternate channels like ATM transactions, on-line transactions, and system generated transactions like interest application.

11 Cheque return charges

11.a Outward clearing

For instruments < Rs.10.00 Lakh Rs.200 per instrument

For instruments = or > Rs.10 Lakh Rs.300 per instrument

11.b Inward clearing

For instruments < Rs.10 Lakh Rs.250 per instrument

For instruments = or > Rs.10 Lakh Rs350 per instrument

This is applicable to all accounts including classic plus.

12 NEFT/ RTGS/ IMPS transactions

NEFT/ RTGS/ IMPS transactions will be charged as under. RTGS transactions after 3.30 pm will be charged additional Rs.5.00 per transaction.

13 Non home branch cash transactions in CA and CCOD accounts

Non-home branch cash transactions will be charged at Rs.10.00 per transaction. This will be recovered at monthly interval and it is over and above other charges if any applicable to that transaction. This transaction fee is applicable to CA and CCOD accounts only.

14 Other services

15 Remittance facilities (including through other banks) (Rupee or in foreigncurrency)

No DD/PO charges for staff 50% reduction on card rate will be allowed for senior citizens maintaining account with us and senior citizen’s name is the first holder in joint accounts.

16 Collection of cheques and bills

Courier charges of Rs.35 will be recovered in addition to the above

17 Account opened under financial Inclusion – No frills accounts

18 Processing and inspection charges

50% of loan processing charges will be recovered upfront at the time of conveying sanction to a borrower, subject to a maximum of Rs.2 Lakhs. The advance amount recovered will be adjusted against full amount at the time of availing the newly sanctioned limit

19 Commitment charges for non utilisation of sanctioned limit

This will be charged on the unutilized part. New loans sanctioned (not enhancement or renewal) in a quarter of a financial year will be exempt from this charge for that financial quarter. Term Loans and OD limits against FDs and staff loans will be exempt. The fees will be levied at quarterly interval on proportionate basis based on utilization in that quarter.

20 Pre-closure of loan facility (for loans other than priority sector loans and housing loans)

It will be charged at 2% of the pre-closure amount in case of term loan and 2% of the limit in case of CCOD facility. It will not apply to loans against FDs and gold loans not falling under priority sector.

21 Processing fee- advances

In respect of new credit facility, 50% processing fee will be recovered before sanction letter is issued and the balance at the time of availing the facility.This 50% amount is non-refundable even if the facility is not availed later.

22 Charges for non-compliance with regulatory requirements and other similar requirements

The Bank is taking lot of efforts in ensuring compliance with regulatory and similar other requirements. Some customers show little importance to such requirements and the Bank’s follow up efforts take unnecessary time and effort. To bring some sort of discipline, and also to part recover expenditure in follow up, charges will be recovered as indicated below. This is apart from other punitive efforts the Bank and/or regulator may prescribe.

23 Overdue interest in loan accounts (CCOD and other loans)

Penal interest will be collected at 2% over applicable rate for the overdue period on the entire outstanding.

24 Periodicity of recovery of service charges