Emandate

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Customer Awareness

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CITY UNION BANK is registered with DICGC

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044 7122 5000

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Looking for something specific?
We are here to assist.

Ask Lakshmi, Your Virtual Assistant

Call CUB’s 24 X 7 Customer Care:

Write to us: customercare@cityunionbank.in

e-Mandate (Recurring) Transaction using CUB debit cards

You can now set e-Mandate based recurring transactions using CUB Debit Cards. e-Mandate is a Standing Instruction (SI) given by you on a merchant’s website/Mobile App for utility / any other bill payment

The New condition prescribed by RBI your debit card details stored in merchant Websites will be deleted from 30-Jun-2022.
To secure customers online based e-commerce transaction.
Recurring transaction can be set by customers at merchant websites for the amount less than or equal to Rs 1,00,000 (One Lakh)
For Each registration transaction first time OTP and CVV2 validation is required, based on validity and number of debits subsequent transaction will be processed.

Pre-notification message will be initiated to customers 24 hours prior to each recurring transaction made with your CUB debit card. Modify the limit (amount), or validity period of e-Mandate set at their own through customer portal.
Customer can also cancel and de-register the existing e-Mandate.Customers are allowed to initiate fresh mandate at various merchants.
To Your list of e-mandate (SI) for recurring transactions set at merchant platform click here https://cub.mandatehq.com