We have moved! Our official corporate website is now
www.cityunionbank.bank.in
You will be redirected automatically to the new domain.
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Please visit our website or go to Google Play / App Store for downloading the new app "CUB New All in One" to register. Existing Net and Mobile banking services will be discontinued from 22nd October 2026.
CUB New Online Banking
Important Notice: Hard Token users must have Windows 8 or above and the latest version of Google Chrome to ensure proper functioning. Please update your system and browser accordingly. Thank you!
Hard Token Information
City Union Bank sends SMS through it's official SMS headers namely CUBANK-T,CUBANK-S,CUBANK-P,CUBLTD-T,CUBLTD-S,CUBLTD-P. Customers are hereby requested to take a note of this and be cautious before initiating any transaction or authorisation process.
Customer Awareness
Pay your Electricity bill seamlessly in our CUB Net/Mobile Banking using the Bill Payment -> Bill Pay & Recharge -> Insta pay -> Electricity
Electricity
Download E-Paper News at this important juncture each day from The New Indian Express & Dinamani
E-Paper
CITY UNION BANK is registered with DICGC
DICGC
Ask Lakshmi, Your Virtual Assistant

Call CUB’s 24 X 7 Customer Care: 
Write to us: customercare@cityunionbank.in
Ask Lakshmi, Your Virtual Assistant 
Call CUB’s 24 X 7 Customer Care: 
Write to us: customercare@cityunionbank.in
Step into the future of banking. Faster, smarter, and built around you — Register now to experience it.
The existing Internet Banking/Mobile Banking
app will be
discontinued from 22-Oct-2026.
Register for the new Net Banking/Mobile Banking app now to experience the advanced features.
Register Now →Click Here to watch the Registration Guide Video.
Click here to know your KYC at KRA
To check your KYC status, follow the steps given below:
1. Click here:To Know your KYC at KRA.
2. Enter pan, type in the CAPTCHA and click the SUBMIT to fetch the status.
To identify the KYC registration Agency with which your KYC is registered, check the KRA and KYC status column i
WHAT DOES EACH KYC STATUS MEAN?
1) If the KYC status is "Validated / Registered"
No Action required from your end. You can continue with your investments in capital market.
2) If the KYC status is "Under Process"
The Under process status means your KYC has been recently processed at the KRA agency and it may take a few days for your KYC to get updated.
3) If the KYC status is "On Hold/ Rejected"
These statuses will get displayed when your KYC updated previously by other financial intermediary is incomplete due to document deficiency or failed to provide documents.
Last Updated on: 01-09-2026 07:00:04 PM