Why is my mobile verification process failing repeatedly?

What Do I Do When I Get The ‘SMS Sending Failed’ Notification While Registering My Mobile Number?

I am not able to login to my BHIM App even after entering my passcode. What do I do?

Why am I not able to see my bank while linking my account?

What can I do when I get the ‘Unable To Fetch A/c’ Or ‘Account Does Not Exist’ notification?

I am unable to change my default bank account on BHIM.

I am unable to remove my bank account from BHIM

How many bank accounts can I link with my BHIM account?

I am unable to change my default bank account on BHIM.

How can I reset my UPI PIN?

What Should I do if I have exceeded the number of login attempts by entering the wrong UPI PIN?

Why do I get a ‘Wrong Debit Card Details’ error while trying to set UPI PIN?

Why Am I Not Able To Send Money or Facing the Error ‘Per Transaction Limit Exceeded’?

What should I do if I have transferred the money but it hasn’t been credited to the receiver’s account?

Can I reverse a transaction if I mistakenly sent the money to the wrong account?

Whom should I contact in case of any issues with the app?

Why is my transaction getting declined?

Your transaction may be declined due to any of the following reasons:

What are the requirements to participate in an IPO, through UPI?

How do I know if I have received an IPO request and how do I accept it?

How can I modify or cancel my request once the mandate ss created?

How Do I Know If My Bid Has Been Placed Successfully?

What do I do if I get an error while accepting an IPO mandate request?

My broker claims to have sent a request, but I haven’t received it. What should I do?

Will I be able to know whether the allotment is allocated or not?

BHIM – Bharat Interface for Money is a UPI based payment interface that allows real time fund transfers using a single identity like your mobile number or name.

BHIM is not a wallet. It is an application that allows users to make instant payments from one bank to another without sharing the information of Account number, IFSC or User Id / Password.

UPI is a simple payment method that allows easy money transfer from one person to another, digitally. It is similar to IMPS, NEFT or RTGS transfers.

BHIM can be used currently on all handsets with iOS (version 13.0 and above) & Android OS (version 5.0 and above).

Currently it is available in 20 languages, i.e., English, Hindi, Marathi, Tamil, Telugu, Malayalam, Oriya, Punjabi, Gujarati, Marwari, Haryanvi, Bhojpuri, Urdu, Konkani, Manipuri, Mizo, Khasi, Kannada, Bengali, Assamese.

You can use BHIM outside India to send and collect money for your local accounts. Please note that NRI/NRE accounts can only be used as per banks policy.

You are not charged any for transacting on BHIM. Kindly get in touch with your bank to ask for their charges.

Yes. You can dial *99# to avail offline features of BHIM, on any mobile phone.

BHIM is interconnected with every bank through the UPI ecosystem. Hence, you will not be able to link your account on BHIM application.

Any person who has a smartphone and a bank account can use BHIM to make transactions. However, you will need to have your mobile number registered with the bank and a debit card linked to that account. You can download the BHIM app from Play Store or Appstore.

Follow the following steps after you’ve downloaded and installed the BHIM app for the first time:

Upon successful registration, a default ID i.e mobilenumber@upi will be created for you. You can add one more VPA by clicking on the profile section.

A UPI ID is a unique identifier, which you can use to send and receive money on UPI. Think of it as an email ID which you can use to transfer money.

UPI PIN is a four or six-digit number that is set by the customers on BHIM after the registration process. UPI PIN is used for authenticating all transactions done on UPI platform (BHIM or *99# or UPI apps) to ensure secure payments every time you use BHIM UPI to transact.

Once you have registered your mobile number and it has been verified, you will have to select your bank account and set your UPI pin.

Your bank is not live on BHIM, hence it is not visible on the list. Our team is working towards getting all banks live on BHIM.

Your bank does not permit your account type to be listed on UPI. Kindly try another account.

After you select your bank account, you will be prompted to set your UPI pin for the first time. You need to input the last 6 digits of your debit card along with the expiry date. If you are an SBI Maestro card user, you can enter the expiry date as 01/49.

Yes, you can use same UPI PIN on BHIM for that account. In case the PIN status is not reflecting on your BHIM app, kindly go to the ‘Bank Account’ section > select the account and then click on ‘Refresh’ option.

Due to some technical reason, your UPI PIN cannot be set. Kindly click here and provide details

BHIM users can send money by using one of the following details of the beneficiary.

When you enter a VPA and click on verify, the account holder’s name (as mentioned in the bank’s system) will be displayed. This is for you to cross check if the sender and the bank account to which you want to send money are the same. In case they appear different, please re-confirm the VPA of the receiver. Money once sent through BHIM cannot be reversed.

A user can send up to Rs 100,000 per transaction and a maximum of Rs 100,000 per day for one bank account. This limit is available per bank account linked on BHIM.

The default VPA is mymobileno@upi. You can change this by going to the ‘My profile’ section and selecting from the available VPAs.

BHIM allows you to use two VPAs. First one is the default VPA (mobile number@upi). You can create the second one, by going to the ‘My Profile’ page.

The account which you have selected will be displayed on the top left with the bank’s icon. That will be your default bank where you will be receiving money. While sending money you will be having an option to select your debit account.

Let’s say you have two accounts i.e ABC and XYZ and both are linked to BHIM. You want to transfer money from ABC to XYZ. Click on Send Money > Send to Self.

Yes, you can save details of the beneficiary for future transactions. While sending money to a receiver, you have to click on the option ‘Add to Favourites’.

Scan & pay option is present in the Home page where you can click and the QR scanner opens up. Using this you can scan the QR code of the receiver and send them money. You can also use scan and pay on your passcode screen. You can also upload a QR code saved on your phone as an image.

Once you register on BHIM, a QR code and default VPA is created for you. You can check these details in the ‘My Profile’ section of the BHIM app.

On BHIM, you can initiate a request, asking money from someone. You have to enter the amount and UPI ID. The user who will receive the request can pay by authenticating it with their UPI PIN or decline the collect request.

On the home page, there is an ‘Approve to Pay’ section. In this section, collect requests sent to you will be displayed under the pending tab. You can approve or decline these requests.

You can block unknown money requests by clicking on the ‘Decline’ button visible on card and subsequently checking the ‘Block’ option before declining

Pending transactions can be viewed in the ‘Approve to Pay’ section on homepage. The requests will be valid for as long as the initiator has kept it. If the request is not accepted within that set time, the request expires.

The transaction might have failed due to a system error. To raise complaint for a failed transaction, click on ‘Raise Complaint’ on the ‘Transaction Details’ page available in ‘Transaction’ after clicking on failed transaction. The amount should be reversed to you in T+3 days.

In case that does not happen, you can reach out to us here: CUB Customer Care We apologise for the inconvenience.

The transaction might have failed due to a system error. In case your transaction is in ‘Pending’ status, kindly click on the ‘Refresh’ button from your transaction details page in ‘Transactions’. If the issue still persists, kindly reach out to us via our customer care number. The amount should be reversed to you in T+3 days.

In case that does not happen, you can reach out to us here CUB Customer Care We apologise for the inconvenience.

No, a transaction once made cannot be reversed. Please note that NPCI is only acting as a platform for processing the transaction. Money is transferred immediately. That is why we request you to check beneficiary details before transacting. A successful transaction cannot be reversed unless the beneficiary refunds it on their own.

You can try and raise a collect request (for VPA based transactions) and hope that the user will return the same. There is no guarantee that your amount will be reversed.

You can reach out to the BHIM Toll Free number 18001201740 for any queries or complaints.

‘Favourites’ feature helps you maintain a record and keep a list of people whom you frequently send money.

When performing a transaction, click on the ‘Add to favourites’ button to save the contact. You can also click on manage button on the home screen and click on add UPI ID. You can view the same in your ‘Favourite’ list.

When you click on any contact in my favourite, it gets highlighted with two options i.e. “’Send Money’ and ‘Delete’. Click on delete to remove the contact from the list.

Click on the three dots on the top right of the ‘Favourites’ page and go to blocked contacts. Click on the contact and select the option to unblock the same.

What is Multi Agent Collection?

Bill payments can be made for the following categories:

Electricity, Gas, DTH, Telecom, Loan EMI, Insurance, Water, NETC FASTag, Cable TV, Education Fees, Broadband Postpaid, Clubs & Association, Credit Card, Health Insurance, Hospital Pathology, Housing Society, LPG Gas, Landline Postpaid, Life Insurance, Loan Repayment, Mobile Postpaid & Prepaid, Municipal Services, Municipal Taxes, Subscription & W

BHIM Bill Pay is only available for banks that are enabled on Bharat Bill Pay. If your bank account is not live, you will not see the option for Bill Pay. Kindly add another bank account that is enabled on Bharat Bill Pay.

No, there will be no charges for bill payment via BHIM Bill Pay.

Yes, you can check the amount before paying the bill. Please note that all billers will not display the amount due for bill payment.

Yes. UPI PIN is mandatory for all bill payments. This is as per security standards of BHIM.

Yes. You will get an online confirmation for Bill Payment. Please note you can also check the status of your transaction under the ‘Transaction’ section of BHIM.

Existing limit for Bill payments on BHIM is Rs 100,000 per transaction.

As notified in BHIM, your money will be refunded in three working days.

Yes, you can save multiple billers per category. You can also save multiple customer identifiers for same biller.

Last Updated on: 15-09-2022 07:54:08 AM

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