Dear Customer, due to maintenance activity grievances portal will not be available for 2hrs today from 10 PM to 12 AM. In the meantime you may contact our Customer care:04471225000 or send mail to complaints_grievances@cityunionbank.in
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Bank will never ask to download applications (.apk file) through social media/email/SMS and install it Beware of fake links, emails, phone calls, SMS and messages in the name of update of Aadhaar Card using Bank Application through WhatsApp, etc.. Please do not share your UPI PIN, MPIN, ATM PIN, OTP, Login IDs, Passwords, Debit card/Credit card No, CVV, Expiry date etc. with anyone. Bank will never ask for such details. Secure Today ! Safe Tomorrow !! Be Alert, Stay Safe !!!
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Dear Customer, You can use UPI PIN for doing Mobile Banking transactions till it expires, After the PIN gets expired, You need to set separate PIN in Mobile Banking for Mobile Banking transactions.
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Call CUB’s 24 X 7 Customer Care:
Write to us: customercare@cityunionbank.com
Ask Lakshmi, Your Virtual Assistant
Call CUB’s 24 X 7 Customer Care:
Write to us: customercare@cityunionbank.com
Our bank launched Dhi CUB VISA Signature / Platinum / Master / Rupay credit cards and Corporate Cards with an initial focus on issuing these cards to existing current and savings deposit customers of retail and Corporate customers of the bank. Cardholders will be able to use these cards both within India and overseas to purchase goods and services at retail point of sale (“card present”) as well as online merchants (“card not present”). The cards can also be used to withdraw cash from any ATM that accepts Visa / Master / Rupay credit cards.
All credit cards will be billed to customers on monthly in Indian Rupees. The cards will be hosted in the Pismo card management system which would be managed by CUB’s Technology Service provider (TSP)/ Lending Service Provider (LSP)–M/s 42CardSolutions Pvt Ltd. All credit cards issued by our bank would have Internal standard features including revolving credit, worldwide acceptance, cash withdrawal capability, customer service through website and call centre, courier delivery of plastics, value added offers such as discounts at selected merchants and rewards and / or Cashback programs
The Signature and Platinum credit cards will be primarily targeted at more upscale our deposit customers including senior white-collar executives and high net-worth self-employed individuals.
Your Dhi CUB Visa Signature Credit Card is ready for you to explore a world of exciting privileges that add even more to your unique aspirations and lifestyle. The Dhi CUB Visa Signature Credit Card is for everyone, everywhere, and for everything. Enjoy travel, entertainment, dining, shopping & more, every experience with lifetime value-added benefits, great savings and exclusive offers at zero joining fees. Now experience the flexibility of a secured credit limit with the uniquely designed features, you are sure to love.
Access best-in-class benefits on travel, entertainment, dining, shopping, & more via the visa network.
Save more with monthly on your spends* for next 2 years.
Wherever you go, enjoy using your Credit Card every time.
Ensure safe &easy Tap payments, every time.
Get daily reimbursements on using the Dhi CUB VISA Signature Credit Card.
Dhi CUB Visa Signature Credit Card is for everyone, everywhere and for everything. Enjoy travel, entertainment, dining, shopping & more with uniquely designed benefits like
Cashback can only be earned for POS and online retail transactions, excluding fuel, rent, cash advances, and government transactions. Please note that you will not earn Cashback on any other transaction like Balance Transfer, EMI, Fee and Charges, etc.
All the cashback calculated within a particular statement cycle will be credited to the customer in the upcoming month’s credit card statement
Yes, a primary cardholder is eligible to earn Cashback or Reward Points on add-on cards, depending on the card's features.
You can easily activate your Dhi CUB Visa Signature Credit Card in a few steps, online using Net/Mobile Banking.
Your monthly Credit Card Statement will be generated 20 days prior to the payment due date and will be sent by email to you at the email address provided by you. You may also request a printed statement by post.
If you do not recognize any transaction in your Statement, you should raise a dispute by calling us our 1800-309-1442 or send an email to creditcard@cityunionbank.in. Click here for detailed information.
You can easily pay your Credit Card due amount to your Account using any of the following channels:
The payment due date is the final day on which your card account should be credited with the outstanding balance. Ensure that you pay your Card dues on time in order to avoid any late fees and interest charges. This date is communicated to cardholders via SMS and monthly statements.
Your Credit Card statement is generated with the Total Amount Due, but however, to ease the process, you are required to pay a ‘minimum amount before the due date so that a late fee is not levied. Once this amount has been paid, interest rates will be charged on the pending amount.
Failure to pay the minimum Credit Card bill by the due date would result in:
No, your Credit Card does not have an annual fee.
Click here to view a detailed schedule of charges in our most important terms and conditions document.
In the event your credit card has been lost or stolen or if someone else knows your PIN or other security information, on your notifying us we will immediately to block your credit card from being further misused, subject to the operating regulations and the law in force. We will be able to take necessary action only if you intimate us. Customers may also block their credit card through their mobile/ internet banking application.
Please call our customer care 1800-309-1442 and place the request. Card replacement charges of Rs 500+ taxes are applicable.
You will receive a new card number if your Credit Card was lost, stolen, or damaged.
You can conveniently manage your Dhi CUB Visa Signature Credit Card through Net Banking or Mobile Banking App.
The Credit Limit is the maximum spending amount assigned to the cardholder and is determined on the basis of your credit score. The Credit Limit shown in this statement takes into account charges incurred but not due.
No, we do offer interest-free credit. However, suppose you do not repay the Minimum Amount Due on or before the bill due date. In that case, ‘interest-free credit period’ is suspended if any balance of the previous month’s bill is outstanding.
Last Updated on: 03-08-2024 07:31:35 PM