We have moved! Our official corporate website is now
www.cityunionbank.bank.in
You will be redirected automatically to the new domain.
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Please visit our website or go to Google Play / App Store for downloading the new app "CUB New All in One" to register. Existing Net and Mobile banking services will be discontinued from 22nd October 2026.
CUB New Online Banking
Important Notice: Hard Token users must have Windows 8 or above and the latest version of Google Chrome to ensure proper functioning. Please update your system and browser accordingly. Thank you!
Hard Token Information
City Union Bank sends SMS through it's official SMS headers namely CUBANK-T,CUBANK-S,CUBANK-P,CUBLTD-T,CUBLTD-S,CUBLTD-P. Customers are hereby requested to take a note of this and be cautious before initiating any transaction or authorisation process.
Customer Awareness
Pay your Electricity bill seamlessly in our CUB Net/Mobile Banking using the Bill Payment -> Bill Pay & Recharge -> Insta pay -> Electricity
Electricity
Download E-Paper News at this important juncture each day from The New Indian Express & Dinamani
E-Paper
CITY UNION BANK is registered with DICGC
DICGC
Ask Lakshmi, Your Virtual Assistant

Call CUB’s 24 X 7 Customer Care: 
Write to us: customercare@cityunionbank.in
Ask Lakshmi, Your Virtual Assistant 
Call CUB’s 24 X 7 Customer Care: 
Write to us: customercare@cityunionbank.in
Step into the future of banking. Faster, smarter, and built around you — Register now to experience it.
The existing Internet Banking/Mobile Banking
app will be
discontinued from 22-Oct-2026.
Register for the new Net Banking/Mobile Banking app now to experience the advanced features.
Register Now →Click Here to watch the Registration Guide Video.
| Details of | Level | Contact Person | Address | Contact No | Working Hours | |
|---|---|---|---|---|---|---|
| Customer care | Level 1 | Customer Care Team | No. 149, T.S.R Big Street, Kumbakonam - 612 001. | 044-7122 5000 | customercare@cityunionbank.in | 24 x 7 |
| Customer care | Level 2 | Rajesh.R | No. 149, T.S.R Big Street, Kumbakonam - 612 001. | 044 71225000 | customercare@cityunionbank.in | Mon to Sat Between 10:00 Hrs and 18:00 Hrs |
| Head of Customer care | Level 3 | Sangeetha.S | No. 149, T.S.R Big Street, Kumbakonam - 612 001. | 044 71225000 |
customercare@cityunionbank.in | Mon to Sat Between 10:00 Hrs and 18:00 Hrs |
| Compliance Officer - Demat | Level 4 | Sriram.V | DP Division,New No 6,old No 26, Mohanapuri 5th Street,Adambakkam, Chennai - 600088 |
044-22531032 | cubdp@cityunionbank.in | Mon to Sat Between 10:00 Hrs and 18:00 Hrs |
| CEO | Level 5 | Vijay Anandh R | "Narayana" No.24B,Gandhi Nagar Kumbakonam-612001 | 0435- 2402322 Extn No 104 |
customercare@cityunionbank.in |
Last Updated on: 08-05-2026 03:49:22 PM